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When Looking For The Right Answers, Try Looking For The Questions
Nov 4 2011 by | posted inOriginally posted on MediaPost’s Marketing:Health blog. Over the course of work days, weeks, months and years, it’s easy for health care marketers to lose direct contact with their primary audience: patients. There are, of course, people in your organization whose job it is to stay in constant contact with these people. Maintaining a system to … Read More
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Quora, Tumblr And Social Search Help Give Your Content The Audience It Deserves
Jul 1 2011 by | posted inIn recent conversations with a wide range of clients in the medical field (hospitals, physicians networks and EMR providers), a theme has been emerging around their content aspirations. In their own way, each wants to serve as patient or clinician educators. As someone who entered agency life from a newspaper/web producer/web developer background, this makes … Read More
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Launch: An online window into Plimoth Plantation’s unique bicultural experience
Jun 9 2011 by | posted inWhen I told people that we were working on the Plimoth Plantation web site, they usually said something like “I remember visiting that place as a kid” or “Do the Pilgrims there pretend to know what a web site is?” Generally, people thought that visiting Plimoth led to a somewhat odd experience talking to actors … Read More
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From MediaPost: Are You Telling Your Entire Digital Story?
Jun 3 2011 by | posted inIn an age where more and more people are seeking medical help and advice electronically via everything from WebMD to Facebook to Yelp on devices that include PCs, smartphones and tablets, marketers for health providers are understandably placing a lot of time and energy on their expanding digital presence and delivery options. But while you’re … Read More
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5 Lessons (Thanks Mom!) That Can Help CPG Brands Rule Facebook
May 5 2011 by | posted inYour mom’s on Facebook. It’s okay, mine is too. The initial feeling of nausea and rocking back and forth repeating “You Shouldn’t Be Here” passes over time, and we’ve all started to welcome our moms to the most coveted social network. They are the ones who taught us how to be social, after all. It … Read More
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LinkedIn heats up with a slow burn
Mar 23 2011 by | posted inOne day after Twitter’s 5th birthday, LinkedIn announces that it passed the 100 million member mark. I couldn’t get over the timing – even when announcing this major milestone, this “other” social network still ended up one step behind the hype parades of the likes of Facebook and Twitter. Another “100″ number jumped out at me from LinkedIn’s … Read More
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On MediaPost: Leveraging APIs Will Soon Be Vital For Health Marketers
Feb 4 2011 by | posted inOver the past few months, an increasing part of my job has involved some interesting intersections of data, web publishing, apps and communities. These have emerged in various forms and have faced a range of challenges. Some of the questions that have emerged from hospital and pharma marketers include: How do we take our valuable … Read More
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The Growing Ubiquity and Value of Twitter
Jan 12 2011 by | posted inIn my daily scan of Mashable, I saw this quote from Twitter’s CEO, Dick Costolo, and thought it concise and helpful: “We want to instantly connect people everywhere to what’s most important to them.” Over the past year, we as an agency have been learning about, listening with and leveraging various social media tools for … Read More
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MediaPost: Points To Ponder For Mayo Clinic’s New Social Endeavor
Oct 2 2010 by | posted inI read with interest the press release from the Mayo Clinic Tuesday, trumpeting the creation of the Social Media Health Network (SMHN), which aims to “use social media to promote health, improve health care and fight disease.” However, when I read through the release I couldn’t help but think that something was missing. I re-read … Read More
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MediaPost: Tags And Tone Tell Much Of The Story At ChickRx
Sep 3 2010 by | posted inOne of my favorite web pages is the Wikipedia entry for social media. The first line, in an orange warning box, reads “This article has multiple issues.” Of course, who doesn’t have issues? A new health site, ChickRx.com, embraces that sentiment and in the process adds a new wrinkle to the definition of “social media.” … Read More