Working Here

Account Supervisor

You’ll have the opportunity to work with a variety of exciting brands across a spectrum of industries, from the Museum of Fine Arts and Children’s Hospital Boston to DIRECTV.

 Genuine Values

Demonstrate the core values of the company:

• Honesty, Caring, Self-Improvement, Confidence, Fun, Productivity, and Toughness.
• Show an eagerness to grow and learn more about the business. This includes asking questions, reading, modeling others, and being open and responsive to feedback/areas of improvement.
• Exhibit professionalism and commitment to role, company and creative product.

Summary

The Account Supervisor (AS) manages all the daily activities of an account. Typically reporting to an Account Director or higher, the AS is an account’s strategic and tactical leader, working with clients to determine needs and manage growth and operations. Day-to-day, this work would include close interaction with internal creative and project management teams: developing creative direction and briefing the team, coordinating deliverables and tactics, reviewing creative work, and presenting various strategic and creative work to clients.

Responsibilities

• Provide strategic marketing guidance and thought leadership to client to promote digital as critical and integral to the overall marketing mix
• Develop and maintains estimates and contracts for any new work and partners with Delivery team to ensure schedule and delivery expectations are reasonable
• Works closely with Delivery teams to ensure all processes and procedures are complete, quality standards are met, and that projects are profitable
• Uncovers client business objectives and needs, devise strategies and tactics, and implement solutions to achieve client goals
• Demonstrates professionalism in communication, punctuality, follow-through, and commitment to the client’s business
• Possesses ability to provide business, financial and market analyses for client assignments
• Demonstrates fiscal responsibility when managing client revenues profitably
• Manages Senior Account Executives team members
• Maintains industry experience and knowledge of client’s business to generate plans that will impact client business in a positive and measurable manner
• Thorough understanding of Genuine’s capabilities and service and effectively communicating all offerings to the client

Experience/Qualifications

• Bachelor’s Degree; advanced degree in business or marketing is a plus
• Approximately 5+ years of related industry experience; Fortune 1000 experience is a plus
• Proven track record for successfully managing projects and internal teams through completion
• Experience in creation and application of digital strategy, marketing communication planning, interactive design, creative development and execution, advertising, media planning, business analysis, and market research
• Excellent client management skills for setting and managing client expectations
• Strong interpersonal/communication skills
• Excellent team building skills with ability to manage, leverage and mentor Account Executive team members
• Self-starting, strategic thinkers who thrive on expanding business opportunities and client success

Please submit resume and cover letter to:
careers@genuineinteractive.com

Designer

Genuine Interactive, a leading Boston-based Digital Marketing Agency, is seeking a designer to join our team.

Primary responsibilities include working alongside the interactive designers and development team to ensure effective visual production design. Designs must adhere to interactive best practices for usability and user centered flow. Will be responsible for executing designs based around established style guides and project parameters. Must be proactive in advancing knowledge for web based and UX centered design.

Key Responsibilities

• Production design for inner page templates, interactive kiosks, html emails, facebook campaigns, online banner ads.
• Must be able to execute designs based on already established look and feels, with strong consideration of branding elements.
• Will need to be a self-starter and have the ability to work within tight timelines
• Must pay close attention to details relevant to user experience
• Must have a great attitude and flexibility for a fast paced environment
• Ability to translate wireframes and work with lead designer to achieve effective user-centered design
• Proactively bring new ideas to the table and participate in concept brainstorming.

Requirements

• 1-2 years of web based visual design
• Strong Photoshop skills with some Illustrator ability.
• Bachelor’s degree with concentration in Graphic Design, Interactive Design, etc.
• Must have an online portfolio that demonstrates strong design aesthetic relevant to interaction design
• Understanding of HTML a plus

Please submit resume and cover letter to:
careers@genuineinteractive.com

Digital Media Associate

Genuine Values

• Demonstrate the core values of the company: Honesty, Caring, Self Improvement, Confidence, Fun, Productivity, and Toughness.
• Show an eagerness to grow and learn more about the business. This includes asking questions, reading, modeling others, and being open and responsive to feedback/areas of improvement.
• Exhibit professionalism and commitment to role, company and creative product.

Job Description and Expectations

• Manage day-to-day digital media campaign activities including search marketing, search optimization, display advertising, and web analytics for ever-growing client base and maintain positive client relationships.
• Identify valuable, actionable insights and trends based on review and analysis of campaign metrics, ensuring all digital media programs are running effectively and efficiently.
• Work as project manager as needed on applicable aspects of digital media projects that require design, motion, and/or development resources.
• Increase expertise and work to improve level of knowledge within craft and digital media by staying current with trends and attending speaking events, conferences, and social gatherings.
• Communicate effectively both internally and with clients – including hosting regularly scheduled status meetings/calls with clients to present campaign data in a meaningful way that highlights valuable insights into metrics that drive successful campaigns – not just presenting numbers.
• Research and present new technologies & best practices as it relates to search and online advertising to team members and throughout agency.

Recommended Experience/Traits

Team member must possess:

• Keen attention to detail and ability to multi-task across many client projects and deadlines.
• Ability to identify the overall workflow of a digital media project, estimate and monitor time against various tasks, and manage to those timelines.
• Reliable, dependable and flexible to meet the needs of an ever-changing campaign goals, budgets, and timelines.
• Interdepartmental & client communication skills to build positive relationships with colleagues & clients.
• Solid presentation skills.

Please submit resume and cover letter to:
careers@genuineinteractive.com

HTML Developer

Genuine Interactive is seeking an HTML Developer for its Boston office. The ideal candidate will have in-depth knowledge of HTML and CSS, along with some level of experience with JQuery and assorted plugins.

Any experience working within CMS solutions such as: Drupal, WordPress, or Sitecore is a plus.

New hire will be responsible for writing code as part of a team on large projects, coding individually for smaller projects, or maintaining existing sites.

So why Genuine? There are the basic perks such as Medical and Dental Insurance (50% company paid), 401K and the convenience of a South End office (with parking!). But the perks don’t end there: we offer daily lunches, a fully stocked fridge and paid vacation time. All in a casual office where no one will think twice about showing up in jeans and t-shirts.

Please submit resume and cover letter to:
careers@genuineinteractive.com

Javascript Developer

Genuine Values

• Demonstrate the core values of the company: Honesty, Caring, Self Improvement, Confidence, Fun, Productivity, and Toughness.
• Show an eagerness to grow and learn more about the business. This includes asking questions, reading, modeling others, and being open and responsive to feedback/areas of improvement.
• Exhibit professionalism and commitment to role, company and creative product.

Responsibilities

• Operate in a nimble development environment with a team on large projects or individually on smaller projects.
• Maintain and improve existing code, as well as create new standards-compliant code.
• Write and test cross-browser compatible code.

Qualifications

• An expert knowledge of Javascript, HTML, CSS, and the DOM.
• Extensive experience using third-party libraries including jQuery, Prototype, and MooTools.
• Must exhibit a strong conceptual understanding of asynchronous code, prototypal inheritance, closures, and variable scope.
• An understanding of and experience with cross-browser compatibility.
• Experience working with projects involving .NET and PHP frameworks including Sitecore, Drupal, and Zend is a plus, but not required.
• Mobile and server-side Javascript experience a plus.

Please submit resume and cover letter to:
careers@genuineinteractive.com

PHP/Drupal Web Application Engineer

Genuine Interactive is seeking a PHP/Drupal Developer for its Boston office. The ideal candidate will have in-depth knowledge of object–oriented PHP 5.2+ development. Drupal module and theme development is highly desirable. MVC framework experience, especially Zend Framework, is a plus, as well as any experience with additional CMS solutions like WordPress.

Some HTML, Javascript and CSS is also a plus, though not necessary. A BS/BA in Computer Science or equivalent experience is required.

New hires will be responsible for writing code as part of a team on large projects, coding individually for smaller projects, or maintaining existing Drupal and PHP sites.

So why Genuine? We offer daily free lunches, a fully stocked fridge, and the convenience of a South End office (with parking!). Of course we also offer the basic perks such as medical and dental insurance (50% company paid), 401K, and paid vacation time. All in a casual office where no one will think twice about showing up in jeans and t-shirts.

Please submit resume and cover letter to:
careers@genuineinteractive.com

Senior Digital Strategist

Overview:

Genuine Interactive, a leading Boston-based Digital Marketing Agency, is seeking a Senior Digital Strategist to work within the current structure of the agency and bring digital expertise and insights to a wide variety of clients. This is a highly-visible, client facing position which will report directly to the Chief Creative Officer and will allow you to use your experience, creativity, and excellent communication skills to understand our clients’ business objectives, provide strategic direction and deliver elegant digital solutions.

The Senior Digital Strategist will be responsible for facilitating and leading client and internal discovery and working sessions, producing Creative Briefs, working with our UX/IA team and our Visual Design teams as well as acting as the client advocate throughout the relationship.

Key Responsibilities:

• Conceive, research, present and implement high-level digital strategies and best practices based on our clients’ objectives and target audience
• Spearhead digital strategy initiatives by functioning as the brand representative within the agency
• Respond to the client requests and questions as our subject matter expert
• Build successful relationships and identify new opportunities within existing accounts
• Collaborate with cross-functional teams to seek creative ideas and provide input
• Keep abreast of the latest trends to implement best practices and promote client understanding of emerging technologies and their potential benefit
• Work independently and collaborate with teams to meet project deadlines

Required Qualifications:

• A minimum of 5 years of agency experience in a strategic or management role
• Familiarity and proven experience with PPC, SEO, social media, UX and Visual Design
• Ability to understand a client’s business objectives, conduct research and present digital media strategies that exceeds client expectations
• Full lifecycle strategy experience, including conception, research, benchmarking and presentation
• Excellent communication, organizational and project management skills

Please submit resume and cover letter to:
careers@genuineinteractive.com

Senior Interactive Producer

Overview:

Genuine Interactive, a leading Boston-based Digital Marketing Agency, is seeking a Senior Interactive Producer to join our team.

The primary responsibilities for this position are scoping, managing and delivering interactive projects. Candidates will work with a Digital Account Manager to consult with clients and lead design, development, and flash teams on interactive communications projects. The Interactive Producer will also have the opportunity to participate in business development activities with both new and existing clients.

Key Responsibilities:

• Participate and drive client and internal project kick off meetings
• Analyze web traffic and site analytics
• Analyze web sites from a competitive, usability and strategy perspective
• Present analyses, recommendations and deliverables based on client objectives
• Lead Creative Brainstorming sessions and generate ideas for client campaigns and web sites
• Oversee the implementation of creative and technical solutions
• Must have advanced understanding of web development technologies (CMS, Database, etc.) but not necessarily the ability to program

Required Qualifications:

• Minimum of 2 to 4 years’ experience as an Interactive Producer or Digital Account Manager
• Knowledge of how HTML, CSS and Flash work
• Experience working with graphic designers and web developers
• Demonstrated ability to lead project teams though concept development to completion of project deliverables
• Experience developing and managing projects schedules and budgets
• Experience with Microsoft Project and full Microsoft Office suite

Please submit resume and cover letter to:
careers@genuineinteractive.com

Senior User Experience Designer & Information Architect

Genuine Interactive is currently seeking a Senior User Experience Designer & Information Architect to join our team in Boston, MA. Ideally, this person has 5 to 10 years of agency experience as a UXD/IA as well as demonstrated team leadership characteristics.

The key role of the UXD/IA will be to exercise both analytical and creative thinking abilities to skillfully merge research, best practices and innovation to generate unique user experience solutions that achieve project goals. This role will prove integral throughout the project timeline from business discovery to post-launch, working in collaboration with the creative, visual design, motion, video, digital marketing and tech teams.

The ideal candidate will have strong visual communication design skills, as well as the ability to verbally communicate design documentation internally to project teams and externally for client presentation. Candidates must be proficient in Adobe InDesign and have a practical knowledge of Adobe Photoshop. Additionally, the UXD/IA must have a working knowledge of Axure, Visio or Keynote and be overall technically savvy.

A comprehensive knowledge of human perception, cognition and behavior and its application relevant to user experience design is a huge plus.

Genuine Applicant Values:

• Demonstrate the core values of the company: Honesty, Caring, Self Improvement, Confidence, Fun, Productivity, and
• Show an eagerness to grow and learn more about the business. This includes asking questions, reading, modeling others, and being open and responsive to feedback/areas of improvement.
• Exhibit professionalism and commitment to role, company and creative product.

Specific Responsibilities

• Design cohesive experience structures, intuitive navigation, screen layout and screen hierarchy.
• Design and document sitemaps, user flows, conceptual models & wireframes. Perform and document site audits, content assessments, & competitive reviews. Direct and synthesize user and stakeholder interviews. Create user profiles and write functional specifications.
• Lead and participate in business discovery sessions that get to the heart of our clients, their businesses, target audiences, content and goals.
• Demonstrate the ability to lead internal and external project teams as well as lead the UXD/IA phases of client engagements.
• Help evolve the agency project delivery process.

Qualifications

• At least 5 to 10 years of dedicated experience with user experience, user interaction design, information architecture, technical and functional requirements and overall project process and procedures in an agency environment.
• Ability to lead internal and external project teams as well as lead the IA/UE phases of client engagements.
• Able to deftly balance client desires with user needs, research, and best practices

Please submit resume and cover letter to:
careers@genuineinteractive.com